D.R.A.W. Recruitment

Customer Service Representatives * 2 On-Line Auction Business

Details

Contract Type: Full-time
Job Type: Contract
Location: London London, UK
Job description:

We are looking for 2 bright and enthusiastic individuals for an initial fixed term contract with a busy on-line auction business based in London.

This is a great opportunity to begin a  digital career in the heart of the auction world and be part of the success of a growing, profitable business.

 Your main responsibility will be helping to resolve auctioneers’ and bidders’ enquiries in a faced paced environment and you can expect to handle a wide variety of interesting interactions.

ABOUT YOU

  • Minimum of two years’ customer service work experience
  • A  knowledge of ecommerce
  • Exceptional communication and interpersonal skills.
  • Exceptional problem solving skills, ideally demonstrating a flair for getting things done in an entrepreneurial fashion.
  • Excellent organisation and time management skills, with the ability to prioritise workload and delegate effectively.
  • Demonstrate a strong work ethic and committed to seeing tasks through to completion.
  • Previous experience of working in the auction industry an advantage.

The role suits an individual who is tech savvy, a problem solver and willing to work hard, learn and grow quickly, and be part of a dynamic business. The teams’ aim is always to maximise and encourage the use of our products and services, along with giving the business the insight, feedback and statistics required for change and innovation.

 Ultimately, you will have impeccable verbal and written communication skills, be self- motivated, process driven and someone who fundamentally cares about providing award winning customer service.