The art of the perfect fit

Account Director, Creative Production Agency

Posted: 13.04.2022
Contract Type: Full-time
Job Type: Contract
Pay: Dependent on experience
Location: London, UK
Tenure: Contract
Job description:

Our client, a Creative Production Agency, are looking to recruit an ambitious Account Director to service a prestigious piece of business working across a global Auction house for the EMEA region. This role will be based on-site at the client’s offices in London working directly with the publishing and marketing teams to execute briefs for marketing content. The EMEA Account Director will act as the primary point of contact for London clients and other clients across Europe and Hong Kong and will be charged with fostering client relationships at all levels, empowering the onsite team to embrace change, all ongoing creative requirements, whilst exercising overall responsibility for the output and relationship. The Account Director will have 3 direct reports – Senior Account Manager, Account Executive and Studio Assistant but will also assist the Account Manager located in Paris and Account Management teams in Hong Kong. The Account Director will report directly to the Global Business Director. The Account Director will be supported by an experienced team of content creators and subject matter experts that will execute the appropriate marketing briefs and projects across the clients Print (Catalogues) and digital channels (E-catalogues, Social, display, landing pages, email etc.), namely:

  • Photography and Video
  • Audio/video post production
  • Creative Retouching
  • Catalogue artwork

The ideal candidate will have an encyclopaedic knowledge of the creative production landscape. This role is a maternity cover until approximately December 2022.

Key tasks:

  • Build direct relationships and trust with local marketing teams, offering creative content production expertise and support
  •  ‘Go-to’ person to receive and review all briefs
  • Direct liaison to track, control and advise on campaign planning
  • Understanding and advising upon the client’s requirements at ideation stage
  • Brief and coordinate Client/Company teams
  • Overall project delivery responsibility
  • Advise on the best practice executional process and methods
  • Immediate point of escalation for reservations/concerns/assurances internally and externally
  • Oversight of processes within client facing tools – Monday.com
  • Identify areas of inefficiency and duplication and proactively report/resolve
  • Identify opportunities to advance existing client relationship
  • Ensuring effective adherence to agreed SLAs, KPIs, processes, project planning, WIP reporting, QC processes etc.
  • Generate KPI reports (focus on ROI) and report back

Job description

Account Management – London

  • Collaborate with the other regional Account Management teams to share knowledge and establish best practices across the group

To do this we feel they would need to have:

  • At least 5 year’s agency and/or production experience
  •  Ability to manage multiple projects and clients with competing deadlines and priorities
  • An entrepreneurial attitude – driven by the will to succeed both personally and within the business, a self starter
  • A thorough knowledge of producing a broad range of digital and print content
  • Excellent communication skills, both verbal and written – The ideal candidate should be comfortable communicating (written and in presentations) with senior clients from all disciplines
  • Commercially aware
  • Gets process and its’ importance
  • Comfortable working in a very fast paced environment
  • Ability to manage multiple clients, projects and the subsequent communications
  • Keen eye for detail
  • Sociable, likeable and willing to be part of a great team – ‘Be Good, be nice’
  • A natural problem solver and innovator that can find a solution or educated response to any client requirement or request
  • Impeccable attention to detail in your work, processes, presentations and written communication
  • A serious passion for the work you do and driven to continually learn and improve your knowledge
  • Experience of nurturing and leading teams