The art of the perfect fit

Client Liaison, Art Technology

Posted: 22.02.2021
Contract Type: Full-time
Job Type: Permanent
Pay: Negotiable
Location: New York USA
Tenure: Permanent
Job description:

We are looking for a motivated and driven individual to join a growing art technology business as a ‘Client Liaison – Database Specialist’.

This is a fantastic opportunity to be part of a rapidly growing company, progress your career, and play a crucial role in supporting clients in using the most advanced database for the art world. The high energy, high standards, creative culture, and collaborative approach, encourages team members to flourish. Based in London & New York, the company‚Äôs mission is to make the business of art more efficient, giving galleries, artists, and collectors more time and space to do the things they love. With over 1800 clients across six continents, the company provides the industry-leading database and website platform for the world’s top art businesses. With a passion for building beautifully advanced products and delivering incredible results for clients.

About the role

Working as part of the Client Liaison team, your main responsibilities include helping to onboard new clients and supporting existing clients so that they can use the systems to their full potential, helping them to reach their professional goals.

Responsibilities

You will provide frontline email and phone support as well as project managing the roll out of new or revised features to clients and arranging data imports. Helping management to improve our products and available resources (such as help notes) is a key aspect of the role to help us continually improve services for the growing client base and team.

Previous art world experience is a must, and while technical experience is not required, an analytical mind and a keen interest in technology is essential.