D.R.A.W. Recruitment

Client Liaison (Website Specialist), Service provider


Contract Type: Full-time
Job Type: Permanent
Pay: Dependent on experience
Location: New York USA
Tenure: Permanent
Job description:

Our client, an arts service provider, is looking for a Client Liaison (Website Specialist) for their expanding office in New York.

The Client Liaison – Website Specialist’s main responsibility will be setting up new website accounts, helping clients familiarise themselves with the products and enabling them to create something truly valuable that helps them reach their professional goals.

Key attributes

  • Self-starter with an enthusiastic character. Someone that thrives on human interactions and has a desire to help find the best solution possible.
  • Good analytical ability for problem solving and trouble shooting.
  • Deductive thinking and ingenuity to help test systems, locate / diagnose faults, solve process issues and find answers or workarounds to a wide range of issues.
  • Excellent knowledge of the art market.
  • Strong understanding of the commercial needs of galleries, artists & collectors.
  • Passion for technology advancements and a high degree of computer literacy, familiarity with Mac OSX and iOS and detailed knowledge of Microsoft Word, Excel. Adequate touch-typing skills. Familiarity with HTML, Microsoft Access, FileMaker Pro, platforms might be helpful but is not required.
  • Knowledge and familiarity of existing gallery management software. Such as Artlogic, ArtBase, ArtSystems, exhibit-E, ArtBinder, Primer and FileMaker systems.
  • Ability to focus intelligently on tasks and, not only see the wider picture of priorities, but also how we could do the same things better.
  • The desire and ability to concentrate on your work autonomously without close supervision and work without distracting colleagues.
  • Strong desire to learn and to accept input from your fellow team members. Must also know when to ask for help or guidance.
  • Clearly and concisely articulate ideas and thoughts verbally.
  • Accurately prepare written business correspondence that is coherent, grammatically correct, concise, friendly and following any established communication guidelines.