The art of the perfect fit

Client Services Administrator

Posted: 19.10.2022
Contract Type: Full-time
Job Type: Permanent
Pay: Negotiable
Location: Edinburgh UK
Tenure: Permanent
Job description:

We are looking to recruit a full time Client Services Administrator and Sales Coordinator for a leading Edinburgh Auction House.

The ideal applicant would be a highly organised team player based in the Edinburgh area. Auction house experience desirable. This exciting, full-time position will assist and support all teams with occasional evenings and weekends required. Salary is based on experience.



The role will incorporate a varied working environment with a rolling programme of sales including; telephone enquiries, catalogue subscription administration, reception duties, online bidding platform support and client database management.


General Client Service & Office Admin Duties

  • Answering the telephone and taking of messages
  • Reception duties
  • General typing of correspondence and documents
  • Ensuring filing and paperwork is up to date
  • Postage of mail as well as ensuring the franking machine is in credit and supplies are stocked
  • Booking travel and accommodation for staff and consultants
  • Mailing pre-sale and post-sale correspondence
  • Handling condition report enquiries
  • Auction bidding administration
  • Handling cash/processing payments
  • Administration for African & Oceanic Arts and Antiquities department
  • Telephone bidding and online bidding console work

Stock control & Shipping

  • Coordinating shipping from the Edinburgh office

Database & Mailing List Duties

  • Produce database/bidding analysis
  • Management of catalogue mailing lists & liaising with printers

Online Catalogues & Web Support

  • Main contact for assisting customers with online bidding queries and online registrations
  • Overseeing Saleroom IT equipment
  • Uploading online catalogues to the website and other bidding platforms
  • Liaising with bidding platform providers

Working Offsite (Auctions & Events)

  • Team members from all areas are required to assist (variant requirements based on the type/location of event)


  • Main contact for online bidding training for employees