We are looking to recruit a full time Client Services Administrator and Sales Coordinator for a leading Edinburgh Auction House.
The ideal applicant would be a highly organised team player based in the Edinburgh area. Auction house experience desirable. This exciting, full-time position will assist and support all teams with occasional evenings and weekends required. Salary is based on experience.
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PRIMARY FUNCTION/POSITION SUMMARY
The role will incorporate a varied working environment with a rolling programme of sales including; telephone enquiries, catalogue subscription administration, reception duties, online bidding platform support and client database management.
ESSENTIAL JOB FUNCTIONS
General Client Service & Office Admin Duties
- Answering the telephone and taking of messages
- Reception duties
- General typing of correspondence and documents
- Ensuring filing and paperwork is up to date
- Postage of mail as well as ensuring the franking machine is in credit and supplies are stocked
- Booking travel and accommodation for staff and consultants
- Mailing pre-sale and post-sale correspondence
- Handling condition report enquiries
- Auction bidding administration
- Handling cash/processing payments
- Administration for African & Oceanic Arts and Antiquities department
- Telephone bidding and online bidding console work
Stock control & Shipping
- Coordinating shipping from the Edinburgh office
Database & Mailing List Duties
- Produce database/bidding analysis
- Management of catalogue mailing lists & liaising with printers
Online Catalogues & Web Support
- Main contact for assisting customers with online bidding queries and online registrations
- Overseeing Saleroom IT equipment
- Uploading online catalogues to the website and other bidding platforms
- Liaising with bidding platform providers
Working Offsite (Auctions & Events)
- Team members from all areas are required to assist (variant requirements based on the type/location of event)
ADDITIONAL JOB FUNCTIONS
- Main contact for online bidding training for employees