Creative Sales & Business Development Manager

Our client, a leading supplier of bespoke and production-based resin cast sculpture and interior design products, is seeking a Creative Sales and Business Development Manager. This role is based in west London, and the successful candidate will be personable, knowledgeable, and eager to take on a fulfilling role within a growing company. You will need to have a strong appreciation for the arts and interior design sector, preferably with an understanding of mould making and resin casting. Prior experience in a sales or business development role is essential, where the need of the client is always put first.

Duties and responsibilities:

• Generate and convert sales opportunities to meet company targets.
• Client relationship manager: Provide exceptional customer service, to maintain and service existing clients and new prospects.
• Carry out client presentations and project proposals to win new leads.
• Project management: create a work schedule for all staff, work closely with workshop manager to ensure all client deadlines are met.
• Respond to all incoming queries by email, phone or arranging in person meetings.
• Carry out R&D, and outsourcing services where applicable to provide a seamless service to clients.
• Produce quotations for moulding and casting services.
• Expansion and business development: build on existing business development to elevate the company, whilst supporting our existing artist and designer clients.
• Manage social media platform, updating it regularly in line with the company’s image.
• Order materials and arrange transportation as required.
• Maintain company systems, including general admin and HR duties.
• Facilitate yearly price reviews with existing clients.

Skills:

• Ability to work as part of a team.
• Excellent problem solver.
• Exceptionally organised, proactive, with ability to multi-task.
• Outstanding communication, interpersonal and customer service skills.
• Professional, and approachable demeanour.
• Resilience to cope with rejection.
• Numerical skills, with good logic and business awareness.

Experience and knowledge:

• A background in the arts, preferably with 3+ years’ experience working in the sector.
• Demonstrable experience of working in sales or business development.
• Understanding of casting and mould making processes advantageous.
• Experience managing social media platforms.
• Experience generating new business leads.
• Experience in client management.
• Evidence of building strong relations with clients, resulting in repeat business.
• IT skills, including MS, with prior experience managing social media platforms.