The art of the perfect fit

Gallery Services Estimator, Fine Art Shipping Company

Posted: 13.01.2022
Contract Type: Full-time
Job Type: Permanent
Pay: Dependent on experience
Location: London, UK
Job description:

Our client is seeking a Gallery Services Estimator to ensure requests are dealt with in a timely manner, with a view to maximising conversion rates. You will ensure that estimate requests are dealt with in a timely manner with a view to maximising conversion rates. You will follow-up on submitted estimates and record outcomes, and act as an ambassador in all communications with clients and agents and sell services, including insurance and storage when appropriate. You will also assist other estimators in the production of estimates.

Key tasks:

  • Plan, develop and produce estimates for clients – air/sea/road, import, export, UK transport and sitework – work out the best solution and options, research possible routings, get detailed info and prices from Technical Services team, Packing, Shipping Department and suppliers as required
  • Plan own daily workload to ensure all enquiries received are responded to in a timely fashion
  • Take client enquiries and liaise with clients on a day-to-day basis
  • Follow up of estimates on regular basis with a view to conversion
  • Brief Gallery Services coordinators on jobs once they are converted
  • Answer co-ordinators’ questions on pricing/estimating that the team have done (and for ad hoc jobs)
  • Receive forwarded e-mails and assist clients when colleagues are out of the office and action if appropriate e.g., start building project estimate
  • AMS data entry and Excel work
  • Ad hoc face-to-face contact with clients with view to conversion/enhancing relationship

Skills & personal qualities:

  • Administrative excellence with a high attention to detail
  • Ability to maintain clear and concise records, filing and effective monitoring systems
  • Excellent computer literacy
  • Well-developed numerical and analytical skills
  • Highly collaborative
  • Excellent communication skills both internally and externally
  • Ability to manage time effectively and see projects through to completion
  • Flexible and co-operative approach to work: willingness to work as a team member in a project-based environment – prepared to work to tight deadlines
  • Experience in a similar role within the shipping/specialist removals industry