We are looking for a Mandarin speaking Senior Client Liaison to join the team at a busy Artist Studio in central London. Candidates must be fluent in Mandarin and confident speaking to clients, negotiating sales and contracts.
- Client Communication:
- Serve as the primary point of contact for Chinese clients, maintaining clear and prompt communication.
- Understand and interpret client needs, ensuring effective communication between clients and internal teams.
- Project Coordination:
- Coordinate projects from initiation to completion, ensuring all client requirements are met.
- Collaborate with internal teams to successfully deliver projects.
- Language Support:
- Provide translation services for written and verbal communication between English and Mandarin.
- Review and translate project documents, ensuring accuracy.
- Client Relationship Management:
- Build and nurture strong relationships with Chinese clients, ensuring their satisfaction with our services.
- Proactively address client concerns and escalate to the Head of Client Liaison.
- Market Research:
- Stay informed about art trends in China and the broader Asian market.
- Provide insights to the studio on potential opportunities and challenges within the Chinese art market.
- Fluency in Mandarin and English is essential.
- Proven experience in client liaison, preferably in an art-related or creative industry.
- Strong communication and interpersonal skills.
- Project coordination and organizational abilities.
- Cultural sensitivity and understanding of Chinese business practices.