Gallery Assistant, Contemporary Gallery

A contemporary gallery in Tokyo is looking for a Gallery Assistant to be the face, voice and warmth of the organisation. Their culture of deep artistic knowledge paired with acute interpersonal skills enables their Gallery Assistant team to provide memorable and inclusive first-class experiences for everyone who sets foot in the Gallery. They require their GAs to be experts on the art and artists that they exhibit and rely on their intuition and high EQ to seamlessly interact with guests, clients and friends of the gallery.

What You’ll Be Doing:

• Promptly and warmly welcomes guests to the gallery
• Maintains thorough understanding of their current exhibitions in order to best articulate relevant artistic concepts to visitors
• Creates a welcoming and engaging experience that is inclusive to all visitors
• Identifies themselves as a resource for any questions about the gallery, exhibition, our artists, etc
• Exhibits exceptional communication skills and is able to speak confidently and intelligently about the gallery, and their artists
• Maintains a high level of sensitivity regarding personal and confidential Gallery information and must treat sensitive information with discretion
• Self-starter who thinks quickly while demonstrating flexibility and patience
• Able to work effectively within a team and utilize resources to accomplish the goals of the gallery
• Possess a sincere interest in people and exercises high Emotional Intelligence (EQ) when interacting with guests, clients, etc.
• Demonstrates motivation and interest in other functions within the gallery, i.e. Sales, and builds strong relationships as needed to achieve such career goals
• Takes initiative to create a working knowledge of our internal Gallery functions and staff members to best fulfil the needs of the Gallery
• Builds familiarity with current exhibitions at the gallery and other galleries, in order to best assist our staff and inform visitors
• Creates and maintains exhibition and sales documents, as well as maintains sales-logs for current exhibitions and private viewing areas
• Maintains the entry of CRM data under the supervision and guidance of the Marketing and Sales teams, and People Operations Manager

What You’ll Bring:

• Bachelor’s degree with related work experience
• Strong administrative skills including but not limited to answering and directing phone calls, managing both internal and external email correspondence, responding to public inquiries, and working directly with staff and clients
• Maintains poise and professionalism and works well under pressure and is able to effectively communicate with people from all walks of life
• Possess a friendly and positive demeanour and genuinely enjoys interacting with the public and staff
• Have a thorough knowledge of the gallery’s artists and holds a genuine passion for contemporary and modern art
• Thorough knowledge of Microsoft/Outlook and database programs
• Knowledge of accounting, data, and administrative management practices and procedures